Heat Pumps

Discover unmatched service excellence with our comprehensive heat pump maintenance and expert repairs

Heat pump breakdown and repairs

Whether your heat pump is air source (ASHP)  or ground source (GSHP) they work on the same principal.

At Energie Solutions we have a fully qualified team to repair or replace faulty parts on a wide range of pumps, makes and models regardless of the original installation company.

Although very reliable, sometimes heat pump systems do breakdown. There can be many reasons why your air source heat pump isn’t working.

Some common error messages we see are:

  • Daikin Altherma – 7H, U0 and C0 error codes
  • Samsung – E911, E912, E101 and E407 error codes
  • LG Therma V – CH14, CH26, CH35 and CH21 error codes
  • Mitsubishi Ecodan & Zubadan range – F3, P8 and U6 error codes

Air Source & Ground Source Heat Pump Annual Service

Just like gas & oil boilers, it is important to have all  heat pumps systems serviced annually to ensure you get the maximum performance from your ASHP throughout its working life and also reduce the risk of potentially unnecessary and costly emergency repairs. This is necessary not only to comply with the warranty conditions, but also to meet the demands of the Renewable Heat Incentive (RHI) scheme and Boiler Upgrade Scheme Grant (BUS). ASHP are designed to help reduce heating and hot water bills, however, if they are not regularly maintained they can do the exact opposite.

As under-performance issues go un-noticed the immersion heater usage will increase causing an increase in electricity consumption. In turn making the system more costly and inefficient to operate.

Our Maintenance and Service Plan provides a reliable, professional and cost-effective solution to maintaining your heat pump.

WE TAKE CARE OF IT SO YOU DON’T HAVE TO!

Our commitment to our customers

We provide a call out service (in an emergency we try to arrange an appointment the same day)* to assess the fault and advise on whether parts can be repaired or replaced.

Our dedicated team is committed to swiftly, efficiently, and cost-effectively resolving any issues, ensuring your air source heat pump operates optimally with minimal disruption.

Breakdown Plans

We have recently launched our new Breakdown Plans for renewables. This covers ALL the benefits of our Maintenance and Service Plan and much more.

AWARD WINNING COMPANY

Voted Best Renewable Technology Maintenance Company in East Anglia two years in a row, our reputation speaks for itself.

Established in 2012, Energie Solutions are one of the longest-operating, family-owned, customer-centric renewable Energy company's based in and servicing East Anglia.

Need something repaired?

For a prompt and professional service, contact our team today.

Sectors and clients we have worked with:

Our extensive client base consists of a wide range of property types and sizes, including private homeowners, landlords, commercial properties and social housing associations, facilities and estate management companies.

Accreditations

Energie Solutions is at the forefront of excellence in renewable energy servicing, repairs and maintenance, our company stands as a testament to an unwavering commitment to the highest industry standards and holds a distinguished portfolio of accreditations. These accreditations underscore our dedication to quality, demonstrating our adherence to rigorous standards and best practices.

Latest news from Engineers Corner

Case Studies

Events

Air Source Heat Pumps vs Boilers - The fight is on!

Who will win the fight, traditional gas boilers or Air Source Heat Pumps?

Summer 2023 - We have been busy!

Our talented engineers have been busy tackling a whole range of projects this summer...

Check back soon for upcoming events!

We will be going to a number of networking groups and fairs throughout 2024...

 

View All

View All

View All

Latest news from Engineers Corner

Air Source Heat Pumps vs Boilers - The fight is on!

Who will win the fight, traditional gas boilers or Air Source Heat Pumps?

View All

Case Studies

Summer 2023 - We have been busy!

Our talented engineers have been busy tackling a whole range of projects this summer...

View All

Events

Check back soon for upcoming events!

We will be going to a number of networking groups and fairs throughout 2024...

 

View All

What our clients say

Very nice couple of chaps who carried out the work on our Solar Thermal System. Hopefully the sun will keep shining so it starts to generate some hot water. Thank you for your help.

Solar Thermal Repair, Rayleigh, Essex

We would like to praise your work and how efficient you were - you were really good and knowledgeable, we are very happy to have a working ASHP and would recommend you highly.

M. O'Donnell
ASHP Repair, Clacton-on-Sea, Essex

 

I would like to thank the team who carried out this work for the friendly and professional way that they went about the work, leaving everything clean and tidy.

B. Howorth
ASHP Replacement, Near Bury St Edmunds, Suffolk

* Excluding bank holidays and weekends.