AIR SOURCE HEAT PUMP (ASHP)

MAINTENANCE & REPAIR

 

IMPORTANCE OF MAINTENANCE

 
Just like gas boilers, it is important to have all ASHP systems serviced annually to ensure you get the maximum performance from your ASHP throughout its working life and also reduce the risk of potentially unnecessary and costly emergency repairs. This is necessary not only to comply with the warranty conditions, but also to meet the demands of the Renewable Heat Incentive (RHI) scheme.  ASHPs are designed to help reduce heating and hot water bills, however, if they are not regularly maintained they can do the exact opposite.


As under-performance issues go unnoticed the emersion heater will keep kicking in which is more costly and inefficient even compared to traditional heating systems such as gas or oil.
 

CLIENT BASE


Energie Solutions, experienced, manufacturer trained heat pump engineers are able to service all types and makes f air Source Heat Pumps (ASHP), even if it was not originally installed by us.

Our extensive client base consists of a wide range of property types and sizes, including private homeowners, landlords, commercial properties and social housing associations, facility and estate management companies.
 

AIR SOURCE HEAT PUMP ANNUAL SERVICE


As part of our air source heat pump servicing and maintenance plan, we send one of our qualified and experienced engineers who will thoroughly inspect and test the entire system, enabling us to identify and rectify any existing or potential issues before they turn into bigger costly repairs or replacements.


See below for what's involved in our air source heat pump servicing and maintenance service:

• Clean out filters
• Check integrity of pipes and lagging
• Inspect and clean outdoor unit
• Check outdoor unit for visible leaks
• Check system pressure (if unvented)
• Check and record glycol level
• Check pressure relief valve
• Check the operation of the room thermostat
• Check the operation of all valves
• Check all electrical connections
• Remove trapped air
• Issue ASHP service certificate

speak with our specialists

Energie Solutions provide a cost effective proactive and reactive maintenance service. We offer a 24/7 telephone answer service.

REPAIR AND REPLACEMENT

At Energie Solutions we have a fully qualified team to repair or replace faulty parts on most ASHP systems. Although very reliable sometimes ASHP systems do need fixing. We provide a call out service (in an emergency we try to arrange an appointment the same day) to assess the fault and advise on whether parts can be repaired or replaced.
 

NOT INSTALLED BY US?
 

Not a problem, Our service is available to any customer who has a domestic ASHP. Unfortunately the industry has fallen foul to many ‘cowboy’ installers claiming to be certified and approved installers of ASHP leaving many people without support for their system – if you are one of these people, have peace of mind that we are here to support you with your system maintenance and operational needs. 

For more information please call 01206 396901 or click to contact us.

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